Privacy Policy

1. Introduction

HAMPSTEAD RENOVATIONS ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, and address when you contact us or request a quote.
• Project Information: Details about your property and renovation requirements.
• Technical Data: IP address, browser type, and device information when you visit our website.
• Usage Data: Information about how you use our website and services.

3. How We Use Your Information

We use your information to:

• Provide and improve our renovation and maintenance services
• Respond to your enquiries and provide quotes
• Communicate with you about your projects
• Send you relevant updates and marketing communications (with your consent)
• Comply with legal obligations

4. Data Sharing

We do not sell your personal information. We may share your information with trusted third parties who assist us in operating our business, such as subcontractors working on your project, payment processors, and IT service providers. All third parties are required to respect the security of your data and treat it in accordance with the law.

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate personal data
• Request erasure of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability
• Withdraw consent at any time

7. Cookies

Our website uses cookies to enhance your browsing experience. You can control cookies through your browser settings. Essential cookies are required for the website to function properly.

8. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.